Privacy Policy
Last Updated: April 27, 2024
Welcome to CentrixApp (“we”, “our”, “us”), a service provided by Wise Tail Lab. We are committed to protecting your privacy and ensuring that your business information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.centrixapp.com (“Site”) and use our services (“Services”).
By accessing or using our Site and Services, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site or Services.
1. Information We Collect
a. Personal Information
We may collect and process the following personal information from your business representatives:
• Contact Information: Name, business email address, postal address, phone number.
• Account Information: Username, password, and other account-related details. • Payment Information: Credit card details and billing information processed through our secure payment partners. • Usage Information: Information about how your business uses our Services, including access times, browser type, and operating system.
b. Non-Personal Information
We may also collect non-personal information that does not directly identify your business, such as:
• Technical Data: IP address, device information, and browser type.
• Usage Data: Pages visited, time spent on pages, and navigation paths.
c. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Site, analyze usage patterns, and improve our Services. You can control cookies through your browser settings.
2. How We Use Your Information
We use the collected information for various purposes, including:
• To Provide and Maintain Our Services: Ensuring the functionality and performance of our Services for your business.
• To Improve Our Services: Analyzing usage to enhance user experience and develop new features tailored to businesses.
• To Communicate with You: Responding to inquiries, sending updates, and providing customer support.
• To Process Transactions: Handling payments securely through our payment processors.
• Marketing and Promotional Purposes: Sending newsletters, promotional materials, and personalized offers (with your consent where required by law).
• Compliance and Legal Obligations: Meeting legal requirements and protecting our rights.
3. How We Share Your Information
We may share your information in the following circumstances:
• With Service Providers: Third-party vendors that perform services on our behalf, such as payment processing, data analysis, email delivery, and customer support.
• For Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
• With Your Consent: We may share your information with third parties when you have given explicit consent.
• Legal Requirements: When required by law, regulation, or legal process, or to protect our rights, property, and safety.
4. Data Security
We implement appropriate technical and organizational measures to protect your business information from unauthorized access, disclosure, alteration, and destruction. While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is 100% secure.
5. Data Retention
We retain your business information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights regarding your business information:
• Access: Request access to your business information.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your business information.
• Restriction: Request restriction of processing your business information.
• Data Portability: Request transfer of your business information to another service.
• Opt-Out: Opt-out of marketing communications.
To exercise these rights, please contact us using the information provided in the Contact Us section below.
7. Children’s Privacy
Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.
8. International Data Transfers
Your information may be transferred to and maintained on servers located outside your country of residence. We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy.
9. Third-Party Links
Our Site may contain links to third-party websites and services that are not operated by us. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. We encourage you to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
• Email: help@wisetaillab.com
• Mailing Address:
Wise Tail Lab
Rua de Campolide, Nº 52, 1º Esq
4200-149
Porto, Portugal
Welcome to CentrixApp (“we”, “our”, “us”), a service provided by Wise Tail Lab. We are committed to protecting your privacy and ensuring that your business information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.centrixapp.com (“Site”) and use our services (“Services”).
By accessing or using our Site and Services, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site or Services.
1. Information We Collect
a. Personal Information
We may collect and process the following personal information from your business representatives:
• Contact Information: Name, business email address, postal address, phone number.
• Account Information: Username, password, and other account-related details. • Payment Information: Credit card details and billing information processed through our secure payment partners. • Usage Information: Information about how your business uses our Services, including access times, browser type, and operating system.
b. Non-Personal Information
We may also collect non-personal information that does not directly identify your business, such as:
• Technical Data: IP address, device information, and browser type.
• Usage Data: Pages visited, time spent on pages, and navigation paths.
c. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Site, analyze usage patterns, and improve our Services. You can control cookies through your browser settings.
2. How We Use Your Information
We use the collected information for various purposes, including:
• To Provide and Maintain Our Services: Ensuring the functionality and performance of our Services for your business.
• To Improve Our Services: Analyzing usage to enhance user experience and develop new features tailored to businesses.
• To Communicate with You: Responding to inquiries, sending updates, and providing customer support.
• To Process Transactions: Handling payments securely through our payment processors.
• Marketing and Promotional Purposes: Sending newsletters, promotional materials, and personalized offers (with your consent where required by law).
• Compliance and Legal Obligations: Meeting legal requirements and protecting our rights.
3. How We Share Your Information
We may share your information in the following circumstances:
• With Service Providers: Third-party vendors that perform services on our behalf, such as payment processing, data analysis, email delivery, and customer support.
• For Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
• With Your Consent: We may share your information with third parties when you have given explicit consent.
• Legal Requirements: When required by law, regulation, or legal process, or to protect our rights, property, and safety.
4. Data Security
We implement appropriate technical and organizational measures to protect your business information from unauthorized access, disclosure, alteration, and destruction. While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is 100% secure.
5. Data Retention
We retain your business information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights regarding your business information:
• Access: Request access to your business information.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your business information.
• Restriction: Request restriction of processing your business information.
• Data Portability: Request transfer of your business information to another service.
• Opt-Out: Opt-out of marketing communications.
To exercise these rights, please contact us using the information provided in the Contact Us section below.
7. Children’s Privacy
Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.
8. International Data Transfers
Your information may be transferred to and maintained on servers located outside your country of residence. We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy.
9. Third-Party Links
Our Site may contain links to third-party websites and services that are not operated by us. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. We encourage you to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
• Email: help@wisetaillab.com
• Mailing Address:
Wise Tail Lab
Rua de Campolide, Nº 52, 1º Esq
4200-149
Porto, Portugal
